You can download the user manuals of our products here.
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Frequently Asked Questions
Our company is a pioneer in developing products based on IoT (Internet of Things) technology, equipped with high-security and fast connection protocols. These protocols enable the interaction of our devices with cloud-based artificial intelligence, aiming to transform your daily life.
The connection protocols used in our products have high-level security standards. They are equipped with industry-standard security measures to ensure the protection and privacy of user data. This ensures that our customers' personal information and data related to their devices are always secure.
These protocols guarantee a fast and continuous connection. Our products use a fast internet connection to interact with cloud-based artificial intelligence. This enables real-time data streaming and analysis, providing our users with instant feedback and optimized experiences.
Our AI-powered cloud infrastructure facilitates data exchange between devices. This enhances the learning capabilities of the devices and allows them to understand user preferences. By analyzing user habits, our products become more personalized and interactive over time.
Additionally, these connection protocols offer a flexible structure for updates and improvements. Our products can be continuously updated in line with current technological developments and can always provide our users with the latest features.
In short, the high-security fast connection protocols used in our products interact with the AI-supported cloud to offer our customers a secure, fast, and personalized IoT experience.
Beebird Home Superapp, a special application to use our products, is designed for iOS and Android platforms. This application has an interface necessary to manage, control, and personalize your smart health devices.
By downloading the Beebird Home Superapp to your smartphone, you can use our devices easily and securely. The application features a user-friendly interface and provides integration between devices. This way, you can manage all your smart health devices from a single point.
The application allows its users to remotely control devices, set scheduling, save personalized preferences, and offers a user-friendly experience. Additionally, thanks to our IoT features, it provides the ability to control and monitor your devices even when you are away from home.
Customer safety is one of the highest priorities for our business. Our devices and cloud-based software utilize internationally recognized security certificates and standards. Our devices with electronic components are specially designed to meet international safety standards.
During the design and production stages of our devices, we have strived to strictly adhere to industry-standard security protocols at both hardware and software levels. This aims to ensure the protection of user data and maximize the security of the devices.
Additionally, our cloud-level software is equipped with security measures defined within the scope of regulations. This ensures that user data stored in the cloud is highly protected and privacy is maintained. Measures such as encryption technologies, access controls, and continuous updates have been implemented.
Our devices and software have been developed with a focus on security, placing great importance on protecting our customers' personal information and data. This way, our customers can use our products with confidence and be assured that their personal information is secure.
Blood Pressure and Sugar Measurement Devices:
Artificial Intelligence and IoT are used in health devices such as blood pressure monitors and glucose meters, allowing users to easily track and record this data. Measurements are recorded instantly through the devices, and users can access them remotely via mobile applications. Thus, continuous monitoring and recording of health conditions are ensured.
Kitchen and Body Scales:
The integration of Artificial Intelligence and IoT offers precise measurement and tracking capabilities on kitchen scales and body scales. These devices help users make flawless measurements while preparing meals and monitoring health data. Additionally, the measured data provides users with detailed reports through mobile applications, thereby assisting them in achieving their personal goals.
Our products come with a special 10-year digital warranty and support service to reflect our confidence in our quality and durability. During this period, we offer free repair or replacement for any manufacturing or workmanship defects that may occur.
There are a total of 40 technical service points across 7 regions throughout Turkey. These services provide maintenance, repair, and technical support for our products to our users. Our call center can be reached at 4442495 on weekdays between 08:00 and 17:30, and on Saturdays between 09:00 and 14:00. Additionally, calls made outside of working hours are recorded, and consumers are contacted as soon as possible during the first working hours.
We are committed to customer satisfaction and the long-lasting use of our products. In this regard, we are ready for any questions, issues, or support requests from our users. We stand behind our products and are committed to providing our customers with a reliable experience.
Our company regularly updates our devices and software using Artificial Intelligence and IoT technologies. Thanks to the special technologies we have developed, our devices can be updated automatically over the internet. These updates are carried out to improve device performance, add new features, or close security vulnerabilities.
Similarly, our Android and iOS mobile applications also receive regular updates. These updates are made to improve the user experience, add new features, or update security measures. Users can update the applications they have installed on their devices via the Google Play Store or App Store and download the latest versions.
These processes are regularly carried out to ensure that our users always use their devices and applications in the most up-to-date and efficient state. Prioritizing customer satisfaction and security, we continue to integrate technological innovations and improvements into our devices and mobile applications.
444 2495
Our call center can be reached at 4442495 between 08.00 and 17.30 on weekdays and between 09.00 and 14.00 on Saturdays. In addition, calls made outside working hours are recorded and consumers are returned as soon as possible during the first working hours.