Last Update: 18.10.2023
Thank you for shopping at Beebird Shop. We care about your satisfaction. Learn about your return rights and responsibilities by reading our return policy carefully.
14 Day Return Policy
You can request a refund within 14 days from the date you received your product.
Eligibility for Returns
To be returned, your product must meet the following criteria:
The product must be in the same condition as it arrived to you.
It must not be used or worn.
It must contain all original tags and be in original packaging.
You must provide your receipt or proof of purchase.
Initiating a Return
To initiate the return, please contact us at email@example.com. Please note that products returned to us without prior approval will not be accepted. Returns should be sent to our address below: Dudullu OSB, DES 116. Cadde, No: 16 Umraniye/İstanbul.
Damages and Problems
Please check your order when you receive it. If you receive a defective, damaged or incorrect item, contact us immediately. We will evaluate the problem and fix it.
For a faster solution, you can return the existing product and make a separate purchase for the new product.
European Union 14-Day Right of Cancellation
If your products are shipped to the European Union, you have the right to cancel or return your order within 14 days without giving a reason. Your product must meet the previously stated criteria and you must provide receipt or proof of purchase.
Once we receive and inspect your return, we will notify you of the return authorization status. If approved, the refund will be issued to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and record the refund. If more than 15 business days have passed since you received the return authorization, please contact us at [email address required].
If you have further questions or concerns about our return policy, please feel free to contact us at firstname.lastname@example.org.
Thank you for choosing Beebird Shop and we hope you enjoy your shopping experience.