Beebird Destek Sayfasına Hoş Geldiniz

To start using Beebird devices, you first need to download the Beebird Home app from the app stores.

• Open the app and create a user account.
• From the main screen, tap the "Add Device" button and select your device.
• Make sure your phone's Bluetooth and location services are turned on.
• Pair the device and take your first measurement.
  
  

The Beebird Home app receives data from your devices such as blood pressure monitors, glucometers, and smart scales via Bluetooth and stores it securely.

Within the app:

• You can view all your past measurements with graphs,
• By integrating with the E-nabız system, you can transfer measurements to the official health system,
• You can receive personalized health recommendations, diet plans, and reminders.

Beebird guides you in monitoring chronic diseases such as diabetes, hypertension, and obesity.

• It helps you perform regular measurements and follow-ups.
• It interprets your data and creates your health profile with graphs and analyses.
• It informs you about risky measurements with alerts.
• It offers remote monitoring by sharing data with doctors.

• If you transfer your data to e-Nabız via the Beebird app, your doctor can see this data with your permission.
• Additionally, you can download your measurement history as a PDF from within the app and send it to your doctor.
• If you are receiving a corporate service (for example, with an occupational physician), doctors can see all measurements on your behalf through a private dashboard.

The Beebird Home app is compatible with both Android (8.0 and above) and iOS (13.0 and above) devices.

Your device must have:

• Bluetooth 4.0 or higher support,
• Location and internet connection enabled.

Performance issues may occur on older devices.

Beebird devices use Bluetooth Low Energy (BLE) technology. Thanks to this technology, devices become active and emit a Bluetooth signal only at the moment of measurement to save battery.

📌 Therefore:

• If the device is not measuring, the app cannot see the device.
• After the measurement starts, the device automatically connects to the app via Bluetooth and transmits data.

🔋 The main purpose of BLE technology is to increase energy efficiency and extend the device's battery life.

You have the right to return Beebird orders within 14 days.

For details: Our Return Policy

Beebird website offers a secure payment infrastructure with credit card.

Our business is a pioneer in developing products based on IoT (Internet of Things) technology, equipped with highly secure and fast connection protocols. These protocols aim to transform your daily life by enabling the interaction of our devices with cloud-based artificial intelligence.

These connection protocols used in our products have high-level security standards. It is equipped with industry standard security measures to ensure the protection and confidentiality of user data. This ensures that our customers' personal information and data on their devices are always safe.

These protocols guarantee a fast and stable connection. Our products use a fast internet connection to interact with cloud-based artificial intelligence. This enables real-time data streaming and analysis, providing instant feedback and optimized experiences to our users.

Our artificial intelligence-supported cloud infrastructure exchanges data between devices. This improves the learning capabilities of devices and allows them to understand user preferences. By analyzing user habits, our products become more personalized and interactive over time.

Additionally, these connection protocols offer a flexible structure for updates and improvements. Our products can be constantly updated in line with current technological developments and always offer the latest features to our users.

In short, the high-security fast connection protocols used in our products interact with the artificial intelligence-supported cloud to offer our customers a safe, fast and personalized IoT experience.

Beebird Home Superapp, a special application for using our products, is designed for iOS and Android platforms. This application has the interface necessary to manage, control and personalize your smart health devices.
By downloading the Beebird Home Superapp to your smartphone, you can use our devices easily and safely. The application has a user-friendly interface and enables integration between devices. In this way, you can manage all your smart health devices from a single point.
The app allows its users to remotely control devices, set schedules, save personalized preferences, and provide a user-friendly experience. Additionally, thanks to our IoT features, it gives you the ability to control and monitor your devices even when you are away from home.

Customer safety is one of the highest priorities for our business. Our devices and cloud-based software use internationally accepted security certifications and standards. Our devices with electronic components are specially designed to meet international safety standards.

During the design and manufacturing of our devices, we have strived to strictly comply with industry standard security protocols at both hardware and software levels. This aims to protect user data and ensure the security of the devices at the maximum level.

In addition, our cloud-level software is equipped with security measures determined within the scope of regulations. In this way, while user data is stored in the cloud, it is highly protected and confidential. Measures such as encryption technologies, access controls and continuous updates have been taken.

Our devices and software have been developed with sensitivity to security and attach great importance to the protection of our customers' personal information and data. In this way, our customers can use our products safely and be sure that their personal information is safe.

Blood Pressure and Glucose Meters:
Artificial Intelligence and IoT are used in healthcare devices such as blood pressure monitors and glucometers, allowing users to easily track and record this data. Measurements are recorded instantly via devices and users can access them remotely via mobile applications. Thus, a continuous monitoring and recording of their health status is ensured.
Kitchen and Body Scales:
Artificial Intelligence and IoT integration offers precise measurement and tracking on kitchen scales and body scales. These devices help users take precise measurements while preparing meals and tracking health data. Additionally, the measured data provides detailed reports to users through mobile applications, thus helping them achieve their personal goals.

We offer a special warranty and support service to reflect our confidence in the quality and durability of our products. Our products are under the assurance of our company and are guaranteed for three years, excluding user errors. We offer free repair or replacement for any production or workmanship defects that may occur during this period.

There are a total of 40 technical service points in 7 regions throughout Türkiye. These services serve our users to provide maintenance, repair and technical support for our products. Our call center can be reached at 4442495 between 08.00 and 17.30 on weekdays and between 09.00 and 14.00 on Saturdays. In addition, calls made outside working hours are recorded and consumers are returned as soon as possible during the first working hours.

We are committed to customer satisfaction and long-lasting use of our products. In this regard, we are ready for any questions, problems or support requests of our users. We stand behind our products and are committed to providing our customers with a reliable experience.

Our company regularly updates our devices and software using Artificial Intelligence and IoT technologies. Thanks to the special technologies we have developed, our devices can be automatically updated over the internet. These updates are performed to improve the performance of devices, add new features or close security vulnerabilities.

Likewise, our Android and iOS mobile applications also receive regular updates. These updates are made to improve user experience, add new features or update security measures. Users can update the applications they have installed on their devices and download the latest versions via the Google Play Store or App Store.

These processes are carried out regularly to ensure that our users always use their devices and applications in the most up-to-date and efficient way. We continue to integrate technological innovations and improvements into our devices and mobile applications, keeping customer satisfaction and security at the forefront.