Beebird Destek Sayfasına Hoş Geldiniz

To start using Beebird devices, you first need to download the Beebird Home app from the app stores.

• Open the app and create a user account.
• From the main screen, tap the "Add Device" button and select your device.
• Make sure your phone's Bluetooth and location services are turned on.
• Pair the device and take your first measurement.
  
  

The Beebird Home app receives data from your devices such as blood pressure monitors, glucometers, and smart scales via Bluetooth and stores it securely.

Within the app:

• You can view all your past measurements with graphs,
• By integrating with the E-nabız system, you can transfer measurements to the official health system,
• You can receive personalized health recommendations, diet plans, and reminders.

Beebird guides you in monitoring chronic diseases such as diabetes, hypertension, and obesity.

• It helps you perform regular measurements and follow-ups.
• It interprets your data and creates your health profile with graphs and analyses.
• It informs you about risky measurements with alerts.
• It offers remote monitoring by sharing data with doctors.

• If you transfer your data to e-Nabız via the Beebird app, your doctor can see this data with your permission.
• Additionally, you can download your measurement history as a PDF from within the app and send it to your doctor.
• If you are receiving a corporate service (for example, with an occupational physician), doctors can see all measurements on your behalf through a private dashboard.

The Beebird Home app is compatible with both Android (8.0 and above) and iOS (13.0 and above) devices.

Your device must have:

• Bluetooth 4.0 or higher support,
• Location and internet connection enabled.

Performance issues may occur on older devices.

Beebird devices use Bluetooth Low Energy (BLE) technology. Thanks to this technology, devices become active and emit a Bluetooth signal only at the moment of measurement to save battery.

📌 Therefore:

• If the device is not measuring, the app cannot see the device.
• After the measurement starts, the device automatically connects to the app via Bluetooth and transmits data.

🔋 The main purpose of BLE technology is to increase energy efficiency and extend the device's battery life.

You have the right to return Beebird orders within 14 days.

For details: Our Return Policy

Beebird website offers a secure payment infrastructure with credit card.

Our business is a pioneer in developing IoT (Internet of Things) technology-based products equipped with high-security and fast connection protocols. These protocols enable our devices to interact with cloud-based AI, aiming to transform your daily life.

The connection protocols used in our products have high-level security standards. They are equipped with industry-standard security measures to ensure the protection and privacy of user data. This ensures that our customers' personal information and device-related data are always secure.

These protocols guarantee a fast and continuous connection. Our products use a fast internet connection to interact with cloud-based AI. This enables real-time data streaming and analysis, providing our users with instant feedback and optimized experiences.

Our AI-powered cloud infrastructure facilitates data exchange between devices. This enhances the learning capabilities of devices and allows them to understand user preferences. By analyzing user habits, our products become more personalized and interactive over time.

Additionally, these connection protocols provide a flexible structure for updates and improvements. Our products can be continuously updated in line with current technological developments and always offer the latest features to our users.

In short, the high-security fast connection protocols used in our products interact with the AI-powered cloud to offer our customers a secure, fast, and personalized IoT experience.

Beebird Home Superapp, a special application to use our products, is designed for iOS and Android platforms. This application has an interface necessary to manage, control, and personalize your smart health devices.
By downloading the Beebird Home Superapp to your smartphone, you can easily and securely use our devices. The application has a user-friendly interface and enables integration between devices. Thus, you can manage all your smart health devices from a single point.
The application allows its users to remotely control their devices, set timing schedules, save personalized preferences, and offers a user-friendly experience. Additionally, thanks to our IoT features, it provides the ability to control and monitor your devices even when you are away from home.

Customer security is one of the highest priorities for our business. Our devices and cloud-based software use internationally recognized security certificates and standards. Our devices with electronic components are specially designed to meet international security standards.

During the design and production stages of our devices, we have strived to strictly adhere to industry-standard security protocols at both hardware and software levels. This aims to maximize the protection of user data and the security of the devices.

Additionally, our cloud-level software is equipped with security measures defined within regulations. This ensures that user data stored in the cloud is highly protected and privacy is maintained. Measures such as encryption technologies, access controls, and continuous updates have been implemented.

Our devices and software are developed with sensitivity to security, placing great importance on protecting our customers' personal information and data. This way, our customers can use our products with confidence and be assured that their personal information is secure.

Blood Pressure and Glucose Meters:
Artificial Intelligence and IoT are used in health devices such as blood pressure monitors and glucose meters, allowing users to easily track and record this data. Measurements are recorded instantly through the devices, and users can access them remotely via mobile applications. This ensures continuous monitoring and recording of their health status.
Kitchen and Body Scales:
Artificial Intelligence and IoT integration provide precise measurement and tracking capabilities on kitchen scales and body scales. These devices help users make flawless measurements while preparing food and monitoring health data. Additionally, the measured data is presented to users through mobile applications with detailed reports, helping them achieve their personal goals.

We offer a special warranty and support service to reflect our confidence in the quality and durability of our products. Our products are under the assurance of our company and are guaranteed for three years, excluding user errors. During this period, we provide free repair or replacement for any manufacturing or workmanship defects that may occur.

There are a total of 40 technical service points in 7 regions across Turkey. These services provide maintenance, repair, and technical support for our products to our users. Our call center can be reached at 4442495 on weekdays between 08:00 and 17:30 and on Saturdays between 09:00 and 14:00. Additionally, calls made outside working hours are recorded, and consumers are contacted as soon as possible during the first working hours.

We are committed to customer satisfaction and the long-lasting use of our products. In this regard, we are ready for any questions, issues, or support requests from our users. We stand behind our products and are committed to providing our customers with a reliable experience.

Our company regularly updates our devices and software using Artificial Intelligence and IoT technologies. Thanks to the special technologies we have developed, our devices can be automatically updated over the internet. These updates are carried out to enhance device performance, add new features, or close security vulnerabilities.

Similarly, our Android and iOS mobile applications also receive regular updates. These updates are made to improve the user experience, add new features, or update security measures. Users can update the applications they have installed on their devices via Google Play Store or App Store and download the latest versions.

These processes are regularly carried out to ensure that our users always use their devices and applications in the most up-to-date and efficient state. Prioritizing customer satisfaction and security, we continue to integrate technological innovations and improvements into our devices and mobile applications.